Customer Service Training – Online
January 16th, 2010 | by admin |
Experience this platform now by visiting www.ServiceSkills.com.
While classroom training remains a highly effective method for delivering soft skills instruction, many organizations realize the benefits of using the web to offer a blended solution to their service training challenges.
Equip your staff with the skills they need to best serve your customers. ServiceSkills.com offers 24/7 access to the content in the Telephone Doctor® Complete DVD Training Library. Team members can now view high quality media, measure retention with online quizzes, view post-quiz feedback, print key point reminders and earn certificates of completion – directly from their desktop. Managers can track employee progress and success through an admin tracking feature.
Duration : 0:4:16
